The worst bank ever to exist in both service and product!!! Discovery shouldn't try to be a bank - it's dreadful!!

After decades of being with discovery on other products, this is the worst service and product they've ever launched! Had an unauthorized transaction on my discovery bank account: firstly the bank app doesn't have a facility to reverse unauthorized transactions like other banks do, secondly when I did call customer care and ***** line, I was attended with their lazy unhelpful attitude, I had to dig information out of them to even get proper info on how to get resolved. I could tell they had no interest to solve my query, wasted my time on the phone with a tone and eventually told me to lodge a dispute with a "merchandiser" that de*****ed my account, after explaining that I do not know who they are and requesting a reversal. So unhelpful, so *********** and such a frustrating experience to deal with Discovery Bank!!