The software is **** and technical support is shocking

Had and account. I closed the account. Then tried to reopen the account. The app constantly goes into loop when I click on join the bank and login and tells me I cant login. I have gone through about 5 or 6 people to assist with technical support. Its been about to 3 months now.

I am trying to switch banks but the clear lack of technical support or even feedback make me question if my money would be safe. There is clearly a bug related to my account but three months is to fix this pathetic. The call center staff have clearly lack or have access to tools allow them investigate issues like this. Think hard about trusting these people with your money. There seems to be major issues with the software and the process to address simple fixes. Or they just dont want clients. who knows.