JAvJ
Janco Alexander van Jaarsveld

1 reviews | Active since Jan 2019

31 May 2021, 09:45

THE POOREST SERVICE I HAVE EVER BEEN EXPOSED TO

I have been endeavoring to open a bank account with Discovery Bank for four weeks. Call center and distribution center have been called five times. Each time promising to resolve my problem. I have sent screenshots, called my broker every day, called more, emailed superiors, etc...

My patience and time has been exhausted.

Now, all that I can do is tell as many people as I can possible reach about the ineptitude of their broker system.

Discovery Bank has officially lost me as a client.

0
Replies (1)
Discovery Bank
Discovery Bank's reply01 Jun 2021, 18:39
Official
Hi Nico 

Thanks reaching out to us. 

 Our systems show that application has been restarted and you can complete your application with our the help of your broker. 

I am sorry for the delay in your application and would like to assure you that this is definitely not the service we would like you experience. 

Should you require any further assistance, please do not hesitate to contact us directly on the toll-free number ***.

Regards
Girshwin