the future of banking? DEFINITELY NOT

The future of Banking??? I have a Discovery bank account and Discovery credit card BUT DISCOVERY DOES NOT ALLOW AUTOMATIC DEBIT ORDERS FROM THEIR ACCOUNT TO THEIR OWN CREDIT CARD ACCOUNT!!! They insist I open an account at ANOTHER Bank (and pay more fees) & set up a debit order with another bank.

They also hide their Email address so you have no written record of your complaints. And though I finally got an address they have not responded to several emails from February! ---------- Forwarded message --------- From: <***********> Date: Wed, Feb 8, 2023 at 11:54 AM Subject: Thank you for your email To: Ismail Kathrada <***********> A Discovery Banker will be in touch with you as soon as possible. We take complaints seriously and will do our best to assist you. STILL WAITING FOR 5 MONTHS THE REPLY FROM GIRSHWIN : Our systems do show that your debit order has been set on your account. However, you will need to ensure that your transactions account has funds deposited into it on a monthly basis.

Failure to meet this condition will result in your account going into an unpaid status.

Now I am really ****ed at the him 1} for not answering the question, and 2} FOR IMPLYING THE DEBIT ORDER WAS NOT DONE BECAUSE I HAD INSUFFICIENT FUNDS. I give you leave to publish in which months I had insufficient funds. My reply : I will be closing my bank account and cancelling my credit card soonest - I instruct him to cancel my supplementary cards immediately and cancel my Virgin membership. I will probably also cancel my Discovery medical Aid. Well done Girswin