LS
Lebogang S
1 reviews | Active since Dec 2015
12 Feb 2024, 11:03
The conduct of your employees is appalling. I’ll take this to the media honestly
I got a call from discovery bank from an agent called Sanele Nyandeni. He was trying to get me to apply for a credit card. Which I was aware I thought he was talking about a bank card so I told him that I have app**** for a house I can’t take credit at the moment then he swears me. Now I am scared to my safety because he sent me a WhatsApp swearing at me. He has my address too. I feel very harassed
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Discovery Bank's replyOfficial
14 Feb 2024, 17:09Hi Lebogang
Thank you so much for bringing this to our attention, we apologise for the experience that you have had with us.
We have forwarded this information to the relevant team, we do not condone such behaviour.
Please accept our sincerest apology and expect further feedback from our Complaints team.
Best regards,
Mpho
Thank you so much for bringing this to our attention, we apologise for the experience that you have had with us.
We have forwarded this information to the relevant team, we do not condone such behaviour.
Please accept our sincerest apology and expect further feedback from our Complaints team.
Best regards,
Mpho
Discovery Bank's reply14 Feb 2024, 17:09
Official
Hi Lebogang
Thank you so much for bringing this to our attention, we apologise for the experience that you have had with us.
We have forwarded this information to the relevant team, we do not condone such behaviour.
Please accept our sincerest apology and expect further feedback from our Complaints team.
Best regards,
Mpho
Thank you so much for bringing this to our attention, we apologise for the experience that you have had with us.
We have forwarded this information to the relevant team, we do not condone such behaviour.
Please accept our sincerest apology and expect further feedback from our Complaints team.
Best regards,
Mpho