Thanks but no thanks Discovery Bank

After many calls from Discovery Bank, I finally agreed to open an account with them so, I took up the offer of a credit card just to see what benefits there are in banking with them.

One of my very specific questions to the consultant was the interest rates that are paid on savings accounts and was told that the rate is 4.8%. I logged onto my profile and noticed that the actual rate that they will pay me is 3.15%. Thankfully, I was yet to give notice on the savings with my current bank. Anyway, I called and queried this and may as well have been speaking to a robot because the only answer I could get "your vitality status is bronze and we will pay the 4.8% interest rate when you get to diamond status". This is no fault of the person that took my call because I am sure that this is all that they are allowed to say. On the other hand, I was also not told or asked if my call could be directed to someone that would have been able to answer the questions that I had.

I think that it goes without saying that I will be closing my account with Discovery Bank before I have even done 1 transaction on the card that is still on the way and rather stay with the bank that I have been with for the last 22 years and where I get the interest on my savings that they say I will get.

Further to this, Discovery want prime plus 5% (or more) on the lending rate should I need to use the facility - this is absolutely ludicrous!