KL
Katlego L
1 reviews | Active since Jul 2019
08 Apr 2024, 17:22
Thank you, bye.
5 stars on other days. 1 star for today, so much that I closed my account. The indifference of the Product Operations Team. They simply don't care. Inhumane treatment for an emergency regarding a withdrawal from an emergency fund. Gobsmackingly unbelievable. But anyway, thanks for our 5 year relationship that ended bitterly.
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Replies (1)
Discovery Bank's replyOfficial
08 Apr 2024, 18:55Hi Katlego
Thanks for reaching out to us.
I would like to apologise for your experience with us. I do see that an account closure has been logged due to this experience.
Please do let me know if there is anything I can assist you with in the interim.
Regards
Girshwin
Thanks for reaching out to us.
I would like to apologise for your experience with us. I do see that an account closure has been logged due to this experience.
Please do let me know if there is anything I can assist you with in the interim.
Regards
Girshwin
Discovery Bank's reply08 Apr 2024, 18:55
Official
Hi Katlego
Thanks for reaching out to us.
I would like to apologise for your experience with us. I do see that an account closure has been logged due to this experience.
Please do let me know if there is anything I can assist you with in the interim.
Regards
Girshwin
Thanks for reaching out to us.
I would like to apologise for your experience with us. I do see that an account closure has been logged due to this experience.
Please do let me know if there is anything I can assist you with in the interim.
Regards
Girshwin