Terrible service from credit receptionist

Item: Discovery Bank
Rating: 2
Author: lushane M

I would like my call to be reviewed and i need feedback<br> <br> I am totally appalled with her assistance or lack thereof<br> <br> She needs to be trained on customer relations.. SAD SAD SERVICE!!<br> <br> Enquiry *** <div><br></div><div><em>(Supplier name changed from Discovery Vitality & Vitality Mall to Discovery Card by Hellopeter.com)</em></div>

Helpful (0)

Replies (1)

Discovery Bank's replyOfficial

02 Mar 2016, 15:05

Hello lushaneM,

Thank you for your comments and for bringing this matter to our attention.

We've passed your query onto Tshepo's supervisor. He will provide you with feedback shortly.

Your reference number for this post is - ***.

Regards,

Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za

Discovery Bank's reply02 Mar 2016, 15:05

Official