cW
craig W

1 reviews | Active since Jul 2021

06 Jul 2021, 15:52

Terrible service

No one ever calls me back. Very poor service. I keep loading requests , no one calls me back. The person in charge of the social media queries also has no idea what they are doing ... Service is terrible. All I want to do is join the bank but no one wants to assist me .

0
Replies (4)
Discovery Bank
Discovery Bank's reply07 Jul 2021, 10:44
Official
Hi Craig

I see that someone from our Social Media Team has already sent your details to the relevant department for assistance.

Regards
AJ
cW
craig W's update08 Jul 2021, 14:51
Reviewer Update
A manager called Kalalelo called me yesterday and said he would get back to me. Its been 24 hours and still no call back. Pathetic .
cW
craig W's update09 Jul 2021, 13:53
Reviewer Update
Still no one has called me back... this is a joke...
Discovery Bank
Discovery Bank's reply13 Jul 2021, 10:51
Official
Hi Craig

I see that Kgalalelo had contacted you again.

Regards
AJ