AL
Adele L
1 reviews | Active since May 2012
30 Sept 2020, 17:42
TERRIBLE SERVICE - DISCOVERY MILES OWED - DISCOVERY REFUSING TO ASSIST
SO MUCH FOR BETTER BANKING! I WAS FORCED, NOT GIVEN AN OPTION, FORCED OVER TO DISCOVERY BANK AUTOMATICALLY. THEIR SERVICE IS NON-EXISTENT! CONTACT CENTER IMPOSSIBLE TO GET HOLD OF. DISCOVERY MILES OWED TO ME FOR MORE THAN A MONTH NOW AND STILL NO HELP. WELL DONE DISCOVERY, YET ANOTHER SUCCESS AT MAKING ANOTHER UNHAPPY ENEMY
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Adele L's updateReviewer Update
13 Oct 2020, 18:16What a joke! Do you think I can carry on spending hours and money on phone calls to you to try and resolve this issue?! Think again! Yesterday I also inquired about interest that I was charged for who knows what reason, but the female that was supposed to phone me back has still not done so. P.S. Your 'escalation/reference' is getting old, there have been many of those. Keep your worthless apologies I am not interested in them. Get somebody to phone me to sort out yet ANOTHER issue i am experiencing with your banking. I am NOT spending another cent on phone calls!!!
AL
Adele L's update13 Oct 2020, 18:16
Reviewer Update
What a joke! Do you think I can carry on spending hours and money on phone calls to you to try and resolve this issue?! Think again! Yesterday I also inquired about interest that I was charged for who knows what reason, but the female that was supposed to phone me back has still not done so. P.S. Your 'escalation/reference' is getting old, there have been many of those. Keep your worthless apologies I am not interested in them. Get somebody to phone me to sort out yet ANOTHER issue i am experiencing with your banking. I am NOT spending another cent on phone calls!!!