Terrible service: Cannot close my account
I requested that my credit card account be closed three weeks ago. To date it is still active. No feedback. No communication. Automatic responses and a call centre line that nobody answers...for three weeks now! Ridiculous. How am I supposed to get rid of this account now???
Dear etrechia-dreyer-olivier
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologize for the delay in finalizing this matter.
Thank you for kind patience and understanding.
Your reference number is – ***.
Regards
Jaco Thompson
Executive Relationship Manager (FAIS)
DiscoveryCard
Dear etrechia-dreyer-olivier
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologize for the delay in finalizing this matter.
Thank you for kind patience and understanding.
Your reference number is – ***.
Regards
Jaco Thompson
Executive Relationship Manager (FAIS)
DiscoveryCard