1 reviews | Active since Aug 2014
Terrible Service after not renewing expired card
<p>I have been a Discovery member for many years now, all of my business are done with them (Health, Investments, Insurance and a Credit Card). This is the worst service I have had from them yet. They did not re-issue a new card when my card expired and then they tell me I do not know the correct answers to my own security questions. They make a mistake by not re-issuing the card and now it is my fault. Pathetic service. I will be cancelling the card and taking my business to another institution where my money is welcome.</p>
Dear gkinnear
Thank you for your comments and for bringing this matter to our attention.
As per our telephonic conversation this afternoon.
We sincerely apologize for any inconvenience caused in this matter.
Thank you for your patience while we resolve this query.
Your reference number is – ***
Dear gkinnear
Thank you for your comments and for bringing this matter to our attention.
As per our telephonic conversation this afternoon.
We sincerely apologize for any inconvenience caused in this matter.
Thank you for your patience while we resolve this query.
Your reference number is – ***