Terrible Service ,Account Still Not Closed

I am extremely frustrated and disappointed with .

For months upon months I have been trying to close this bank account, and despite speaking to multiple agents, not a single person has been able to assist properly or resolve the matter. Every time I contact customer service, I get passed around, given different information, and still nothing gets done.

What is most unacceptable is that while I have repeatedly requested for this account to be closed, you continue charging monthly bank fees on an account I no longer want and have been trying to terminate for a very long time. This is completely unfair and unacceptable.

It should not take months to close a simple bank account. The lack of proper assistance, poor service, and failure to act has caused unnecessary frustration and inconvenience.

I am demanding that this account be closed immediately and that no further monthly charges be deducted. This matter has dragged on for far too long, and I expect urgent action without any more delays.