SR
Seshni R
1 reviews | Active since Jan 2026
01 Jan 2026, 15:26
Terrible service
Absolutely terrible service. Been trying to cancel my credit account for months now, nobody has contacted me, I keep calling in and being told something will be done but nothing has happened up to now. Cancelling my Discovery Bank accounts and moving to another bank
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Replies (2)0
Replies (2)
Discovery Bank's replyOfficial
01 Jan 2026, 15:39Hi Seshni,
Thank you for bringing this to our attention. I sincerely apologize for the inconvenience and frustration you’ve experienced while trying to cancel your credit account. This is certainly not the level of service we aim to provide.
I will review the closure notes on your account to understand what caused the delay and ensure that the matter is resolved promptly.
Kind regards,
Marusha
Thank you for bringing this to our attention. I sincerely apologize for the inconvenience and frustration you’ve experienced while trying to cancel your credit account. This is certainly not the level of service we aim to provide.
I will review the closure notes on your account to understand what caused the delay and ensure that the matter is resolved promptly.
Kind regards,
Marusha
Discovery Bank's reply01 Jan 2026, 15:39
Official
Hi Seshni,
Thank you for bringing this to our attention. I sincerely apologize for the inconvenience and frustration you’ve experienced while trying to cancel your credit account. This is certainly not the level of service we aim to provide.
I will review the closure notes on your account to understand what caused the delay and ensure that the matter is resolved promptly.
Kind regards,
Marusha
Thank you for bringing this to our attention. I sincerely apologize for the inconvenience and frustration you’ve experienced while trying to cancel your credit account. This is certainly not the level of service we aim to provide.
I will review the closure notes on your account to understand what caused the delay and ensure that the matter is resolved promptly.
Kind regards,
Marusha
SR
Seshni R's updateReviewer Update
19 Jan 2026, 16:5418 days later and still nothing?
SR
Seshni R's update19 Jan 2026, 16:54
Reviewer Update
18 days later and still nothing?