Terrible service

<p>On 22/12/2016 I logged into discovery site just to be directed to the new online portal. Tried registering my account and the site promptly told me that my card number is invalid. The same card I have been using for the last 6 months.</p> <p>Logged a ticket for this for assistance. Received first response on 29/12/2016 after automatic response said within 48 hours. Response states my pin needs to be reset? Why does my pin needs resetting if my my card number is invalid??? Response mail said I will be contacted within 48 hours.....</p> <p>I have only been contacted 05-01-2017 ..... This is now going on for two weeks where i cannot do anything with my card. Pin is now also no longer working.</p> <p> </p> <p>Pin not working, card number invalid.... Whats going on??</p> <p> </p> <p>I need this card corrected ASAP please!!!</p> <p> </p> <p>Ref ***`</p>