BM
Brendan M

1 reviews | Active since Jan 2017

04 Apr 2017, 13:06

Terrible customer service

<p>I have been attempting to have my and my wifes contact information updated with them since January, was promised on friday morning that it would all be sorted out by 3 April 2017. Nothing has been done, I am sick and tired of calling in atleast three times a day with no service.</p>

0
Replies (1)
Discovery Bank
Discovery Bank's reply04 Apr 2017, 15:25
Official

Hi Brendan1007

Thank you for your comments and for bringing this matter to our attention.

We sincerely apologise for any inconvenience caused in this matter.

Thank you for kind patience and understanding.

Your reference number is – ***.

Regards

Jaco Thompson

Executive Relationship Manager (FAIS)