1 reviews | Active since Mar 2009
Terrible customer service
<p>I received my renewal Discovery credit card from CCD Couriers with my new pin code. When trying to use the new card with the new pin code, the new pin code was incorrect. I then called ***to request a correct pin code, on my second request I received another new pin code, but when trying to use the second new pin code, the second new pin code received was also incorrect. Can someone from Discovery credit card, please assist and provide me with the correct new pin code for the renewal card I received. Why issue renewal cards if you going to issue incorrect pin codes?</p>
Dear a114899
Thank you for your comments and for bringing this matter to our attention.
As per our telephonic conversation this afternoon.
We sincerely apologize for any inconvenience caused in this matter.
Thank you for your patience while we resolve this query.
Your reference number is – ********** 830
Dear a114899
Thank you for your comments and for bringing this matter to our attention.
As per our telephonic conversation this afternoon.
We sincerely apologize for any inconvenience caused in this matter.
Thank you for your patience while we resolve this query.
Your reference number is – ********** 830