Terrible!

Upon expressing my dissatisfaction with their service and requested account closure, I was called by a "manager" as courtesy call who told me straight out it's her last day of work before going on leave therefore we need to have this call quick. I asked her why she called, she said she's just checking if I want to close my account, I told her yes. She didn't ask why neither had an interest regarding my experience, with a nonchalant attitude said "Ok" and dropped the call. Having being a client of Discovery for almost 2 decades and being their Discovery bank client during FNB platform days, it was the most disappointing experience ever with Discovery. One would think there will be some customer care and service. Discovery Bank just isn't worth it! They are expensive for nothing!

They won't even close my account after settlement amount paid! I've never seen such an *********** and inconvenient bank! Such bad experience I've had with Discovery. I want my account closed and they can't even do that.