Tantamount to *****ing - charging for services they cannot activate

Complete apathy. I have spent over 2 hours on the phone with Discovery Bank trying to migrate. Then, since they now charging me for something they cannot fix or get to work, they now cannot get hold anyone who is empowered to make a decision. Recorded calls of the above statements and conversations from them. Promises and commitments are made from everyone I have spoken to. But not one single person has honored their own commitment. Full of empty promises and trying to gain customers on the back of the strength of other discovery products.