CJ
Charles J
1 reviews | Active since Jul 2013
08 Jan 2025, 12:53
Taking incompetence to a new level
On the 24th of December, reference ***8 I have asked you to move a transaction to budget. You said it was already on budget. I told you it's wrong, but OK.
It's not on budget.
I have lost it with your incompetence.
Please make a copy of the call available to me so I can escalate to the ombudsman for banking.
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Replies (1)
Discovery Bank's replyOfficial
10 Jan 2025, 12:35Hi Charles,
We apologise for your frustrating experience with us.
If you need to listen to the call, you would need to visit our head office in Sandton.
Kind regards,
Nosisa
We apologise for your frustrating experience with us.
If you need to listen to the call, you would need to visit our head office in Sandton.
Kind regards,
Nosisa
Discovery Bank's reply10 Jan 2025, 12:35
Official
Hi Charles,
We apologise for your frustrating experience with us.
If you need to listen to the call, you would need to visit our head office in Sandton.
Kind regards,
Nosisa
We apologise for your frustrating experience with us.
If you need to listen to the call, you would need to visit our head office in Sandton.
Kind regards,
Nosisa