Such bad service to close account
I've been trying for months to close my discovery bank account. I am currently overseas, I don't have my SA number anymore. If I try to call to cancel, I need my number for OTP. They don't do email communication anymore so I can't email anyone. Now I've paid off my account but they charge R70 every month because the account is open. Please close my account ASAP. This customer service is shocking.
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Discovery Bank's replyOfficial
09 Jul 2021, 15:45Hi Amy Thank you for bringing this query to our attention. We have logged an account closure request on your behalf. Feedback will be provided to you directly. Please reach out to us again or contact our bankers on +***0, and we will assist. RegardsThuli
Discovery Bank's reply09 Jul 2021, 15:45
Official
Hi Amy Thank you for bringing this query to our attention. We have logged an account closure request on your behalf. Feedback will be provided to you directly. Please reach out to us again or contact our bankers on +***0, and we will assist. RegardsThuli