NM
Natala M
1 reviews | Active since Mar 2021
24 Dec 2025, 19:14
Stuck in the middle of nowhere, thanks to Discovery Bank
Terrible service received from the online assistance crew. Logged a call on Sunday and was told they would revert back within 72hours. Been unable to access my accounts and Vitality for some days now. Apologizing when a client is stuck for longer than a week doesn't bring any joy at all.
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Replies (1)
Discovery Bank's replyOfficial
24 Dec 2025, 19:19Hi Natala M,
This is not great to hear and we will look into this for you. We do apologize for the frustration that has been caused.
We will return with feedback as soon as possible. Please note due to public holidays there may be delays in feedback.
Kind regards,
Tyrone
This is not great to hear and we will look into this for you. We do apologize for the frustration that has been caused.
We will return with feedback as soon as possible. Please note due to public holidays there may be delays in feedback.
Kind regards,
Tyrone
Discovery Bank's reply24 Dec 2025, 19:19
Official
Hi Natala M,
This is not great to hear and we will look into this for you. We do apologize for the frustration that has been caused.
We will return with feedback as soon as possible. Please note due to public holidays there may be delays in feedback.
Kind regards,
Tyrone
This is not great to hear and we will look into this for you. We do apologize for the frustration that has been caused.
We will return with feedback as soon as possible. Please note due to public holidays there may be delays in feedback.
Kind regards,
Tyrone