Struggle opening a bank acc

Never in my existence have I struggled so much with just opening a bank account, I mean first thing first you have to have a their app to proceed with opening an account, then comes an interesting part "taking the selfie", never have I struggled so much, it was "move your face to the right, hold still, open your mouth slowly" and the best one blink slowly, I mean how do you do that really, I mean there should an optipn to by pass this, tried for hours taking a self and the end of the day I seem to have no face according to their app, wow...so much for being innovative