JD
Jo D

1 reviews | Active since Nov 2014

21 Jul 2021, 18:01

Stop harassment

I went onto their website to get more information on a transaction account. It takes you through a questionnaire, and determines the right account for you.HHowever, after completing this process, I decided this was not the best option for me and didn't complete to the application process.

13th July was the first call.my spam app blocked it as there over 4000 reports of this being a spam call. Now had 14 attempts to contact me. In a 5 working day period. This is bordering on harassment now.

0
Replies (4)
Discovery Bank
Discovery Bank's reply21 Jul 2021, 18:06
Official
Hi Jo

I'm sorry to hear that. I've sent your details to the relevant department so that they can stop calling you to open a bank account with us.

Regards
AJ
JD
Jo D's update26 Jul 2021, 11:16
Reviewer Update
Quick response from the bank: excellent.

The fact that I have since received 4 call attempts? I am now more reassured that I made the correct decision not to get an account.
JD
Jo D's update28 Jul 2021, 17:50
Reviewer Update
Guess what? Despite the (empty) promise, I am now up to 22 calls. 4 calls today. Maybe they are going for a new harassment record?
Discovery Bank
Discovery Bank's reply28 Jul 2021, 17:53
Official
Hi Jo

I'm sorry to hear that. I'll escalate this to management so that it gets sorted as soon as possible.

Regards
AJ