JJ
Johann J

1 reviews | Active since May 2011

11 May 2017, 21:05

Stop blaming others!!!!

<p>Does Platinum Card really think that they can substitute "poor & pathetic" service with "Miles", "Discounts" & "Cash Back"??</p> <p>After three weeks since lodging a complaint about a transaction, this has not yet been resolved. This is also not the first time!</p> <p>Some of the Card Division staff blames and accused FNB. </p> <p>I have a question - do I pay FNB or Discovery Card my monthly fee??</p> <p>So please start accepting responsibility and do your job.</p> <p> </p> <p> </p>

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Replies (1)
Discovery Bank
Discovery Bank's reply12 May 2017, 10:26
Official

Dear threejs

Thank you for your comments and for bringing this matter to our attention.

As per our telephonic conversation this morning.

We sincerely apologize for any inconvenience caused in this matter.

Thank you for your patience while we resolve this query.

Your reference number is – ***