LS
Lauren S
1 reviews | Active since Jul 2011
24 Mar 2016, 14:52
Still waiting for help
I called on Saturday to have my PIN unblocked - the same pin I used for POS transactions didn't work at the ATM. The person who assisted me said I would get a call within 2 working days with my new PIN. I have not heard anything yet and tried to call today. After being on hold for 6 minutes I gave up. I would really appreciate my new number before more public holidays delay even further.
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Replies (1)
Discovery Bank's replyOfficial
24 Mar 2016, 15:20Hello lster,
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologize the delay in finalising this matter.
Thank you for kind patience and understanding.
Your reference number is - ***.
Regards,
Jaco Thompson
Executive Relationship Manager (FAIS)
DiscoveryCard
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologize the delay in finalising this matter.
Thank you for kind patience and understanding.
Your reference number is - ***.
Regards,
Jaco Thompson
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Bank's reply24 Mar 2016, 15:20
Official
Hello lster,
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologize the delay in finalising this matter.
Thank you for kind patience and understanding.
Your reference number is - ***.
Regards,
Jaco Thompson
Executive Relationship Manager (FAIS)
DiscoveryCard
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologize the delay in finalising this matter.
Thank you for kind patience and understanding.
Your reference number is - ***.
Regards,
Jaco Thompson
Executive Relationship Manager (FAIS)
DiscoveryCard