Still no discovery card yet they keep billing me

Item: Discovery Bank
Rating: 1
Author: Dee K

Discovery has been billing me for a card which I do not have. I made arrangements to collect at FNB Chatsworth however the card it not there. I want my funds refunded and I want to close the card. Discovery has pathetic service. I do not share my information with people claiming to be discovery logistic agents. How difficult is to the get a renewed card? Very other bank does it with ease. Shame on you discovery

Helpful (0)

Replies (3)

Discovery Bank's replyOfficial

26 Jul 2018, 08:25

Hi YBQUIET

Thank you for bringing this matter to our attention.

As per your request your new Discovery Card has been delivered to FNB Chatsworth branch on 26/06/2018 and is still awaiting collection.

However I do understand you want to close your Discovery Card account, kindly complete the Account Closure form we emailed you for us to action accordingly.

Regards

Jaco

Discovery Bank's reply26 Jul 2018, 08:25

Official

Hi YBQUIET

Thank you for bringing this matter to our attention.

As per your request your new Discovery Card has been delivered to FNB Chatsworth branch on 26/06/2018 and is still awaiting collection.

However I do understand you want to close your Discovery Card account, kindly complete the Account Closure form we emailed you for us to action accordingly.

Regards

Jaco

Dee K's updateReviewer Update

29 Jul 2018, 23:14

Not even the decency of a phone call. Discovery is adds no value to me

Dee K's update29 Jul 2018, 23:14

Reviewer Update

Not even the decency of a phone call. Discovery is adds no value to me

Dee K's updateReviewer Update

19 Dec 2018, 18:54

I am still waiting for my discovery card for almost a year.

Dee K's update19 Dec 2018, 18:54

Reviewer Update

I am still waiting for my discovery card for almost a year.