aA
amyssands A

1 reviews | Active since May 2016

18 Jan 2017, 20:11

Still awaiting delivery of my card!

<p>I have received an sms exactly two week (14 days or 11 working days) that the courier will contact me regarding the delivery of my Discovery Card. At first I weren't even aware of the fact that they have this time frame ( 10 working days) for contacting me, thus I emailed discovery about 4 times in this past 2 weeks. Now it's past the time frame and no one can help me. If it's not your fault discovery, you seriously have to get rid of your couriers. it's unacceptable. I want to get the apple watch to achieve my goald, but hey, <em> I have no watch! This is my first month on discovery and I don't have good words for you! Please get my card to me please!</em></p>

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Replies (1)
Discovery Bank
Discovery Bank's reply19 Jan 2017, 08:57
Official

Dear amy-sands

Thank you for your comments and for bringing this matter to our attention.

As per our telephonic conversation this morning.

We sincerely apologize for any inconvenience caused in this matter.

Thank you for your patience while we resolve this query.

Your reference number is – ***