CW
Chantal W

1 reviews | Active since Jun 2024

13 Jun 2024, 20:49

*****sters

I have opened a ***** case with discovery bank 2 weeks ago.. On the 30th of May 2024 i called in to notify them of the unauthorize transaction on my account which was uber eats a total of R950... The lady on the phoned advised me to cancel my card immediately which i did. She advise that the case would take 72hours and they will provide feedback and refund my money.. Its been 2 weeks and i am still waiting for my money mind you i need to call in almost everyday to ask for feedback they never call or send a email to let me know regarding the case i am fed i need my money i am definitely not inviting any other friend to join this bank they are ridiculous

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Replies (2)
CW
Chantal W's update14 Jun 2024, 17:49
Reviewer Update
Thank you Nkensani
Discovery Bank
Discovery Bank's reply21 Jun 2024, 13:54
Official
Hi Chantal.

You are most welcome.

Kind regards
Nkhensani