*****ing my money

Item: Discovery Bank
Rating: 1
Author: Estelle S

No card was received for my new cheque account so I have closed the accounts with the bank as it is useless having an account but I can not use it. Discovery is still sending me messages to say I owe them money on the account but the account has been closed and I never used the facility! Get your admin in place before you start asking your clients for money! In the end I will end up being blacklisted for an account that was never used because Discovery does not know what they are doing.

Helpful (0)

Replies (3)

Discovery Bank's replyOfficial

08 Jun 2022, 07:44

Hi Estelle

I'll have a look in to this for you to find out what happened and get back to you as soon as possible.

Regards
AJ

Discovery Bank's reply08 Jun 2022, 07:44

Official

Hi Estelle

I'll have a look in to this for you to find out what happened and get back to you as soon as possible.

Regards
AJ

Estelle S's updateReviewer Update

15 Jun 2022, 05:47

And still nothing has been done to get this sorted out after I phoned Discovery again!!!! I'm still getting email to deposit money after I have closed my account and I told you, i am not paying your service fees... What services have you delivered??????

Estelle S's update15 Jun 2022, 05:47

Reviewer Update

Discovery Bank's replyOfficial

15 Jun 2022, 08:57

Hi Estelle

I'm sorry to hear that. Your case was escalated to the relevant team.

I'm following up again to find out what's going.

Regards
AJ

Discovery Bank's reply15 Jun 2022, 08:57

Official

Hi Estelle

I'm sorry to hear that. Your case was escalated to the relevant team.

I'm following up again to find out what's going.

Regards
AJ