PH
Philip H
1 reviews | Active since Apr 2017
27 Aug 2019, 15:01
Stay away until they proof to be service orientated
I was so looking forward to the new bank, but what a frustrating disappointment. It is impossible to resolve problems. Email response after 5 days - a banker will contact you. And then nothing happens for days! When trying to phone music plays for 6 minutes and then call ends. This happened on 4 occasions today
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Replies (2)PH
Philip H's updateReviewer Update
11 Sept 2019, 13:44I am sad to say that not even hellopeter has in my instance had any effect on the poor service from Discovery Bank.
With this total lack of service and the undercooked nature of their offering I would not risk putting any money in their "bank"
My advice - stay with your bank until Discovery wakes up.
With this total lack of service and the undercooked nature of their offering I would not risk putting any money in their "bank"
My advice - stay with your bank until Discovery wakes up.
PH
Philip H's update11 Sept 2019, 13:44
Reviewer Update
I am sad to say that not even hellopeter has in my instance had any effect on the poor service from Discovery Bank.
With this total lack of service and the undercooked nature of their offering I would not risk putting any money in their "bank"
My advice - stay with your bank until Discovery wakes up.
With this total lack of service and the undercooked nature of their offering I would not risk putting any money in their "bank"
My advice - stay with your bank until Discovery wakes up.
PH
Philip H's updateReviewer Update
02 Oct 2019, 08:47Unbelievably poor service!
After more than 6 weeks still unable to log into the Banking App. In spite of providing all the details of my problem no response for the last 2 weeks.
After more than 6 weeks still unable to log into the Banking App. In spite of providing all the details of my problem no response for the last 2 weeks.
PH
Philip H's update02 Oct 2019, 08:47
Reviewer Update
Unbelievably poor service!
After more than 6 weeks still unable to log into the Banking App. In spite of providing all the details of my problem no response for the last 2 weeks.
After more than 6 weeks still unable to log into the Banking App. In spite of providing all the details of my problem no response for the last 2 weeks.