STAY AWAY! Horrible customer service.

STAY AWAY!!! Horrible service. Over THREE weeks and no resolution. I have an issue and after many calls to the call center. I am still waiting for someone who can help me to contact me. They keep promising that someone will call but no one does. The call center is not empowered to do anything but say that someone will call you. BUT NOBODY EVER DOES!!! . They do not care about their clients. My issue is significant and if it is not resolved, I will not only close this worthless fee sapping bank account but I will also cancel my insurance and medical aid with Discovery. I am appalled by their treatment of clients - quick to take our money but slow to sort out issues!