STAY AWAY FROM DISCOVERY BANK - THE WORST BANK!!!!!

I would like to report and inform all those who are planning to open up a bank account with Discovery NOT TO DO IT!!!! I requested to have my account closed on the 4th of March 2021. Discovery decided to charge me R309,25 for "Interest charged Adjustment" but had no adjustment requested and my account was paid in full. When I phone to ask them what that amount was for and they could not give me an answer. The continuously phoned me back after "investigating" and when it didn't make sense I questioned it and was answered by "I will have to find out and get back to you" as they could not explain it or understand it themselves. It has been FOUR MONTHS and I am still begging and pleading to have my account closed! They said "I will find out and call you back" every time I call and ask why it is not closed yet. As you probably guessed they do not bother to get back to anybody.

I am now reporting them everywhere I can to avoid anybody else from having the same problem or similar.

I have five different reference numbers that mean nothing to me as nobody bothers to assist.

My sister also had troubles and was charged twice for her card. It took her 3 months to close her account and Discovery Bank put a black dot on her name after not paying the amount that was overcharged.

Discovery Bank will do nothing but rob from you and name and shame your name after you refuse to pay the amount that they overcharge you.

Please go somewhere else! Do NOT open an account!!!!!