JvdH
Jacques van den Heever
1 reviews | Active since Aug 2018
15 Mar 2021, 09:45
Stay away from Discovery Bank if support is crucial for you.
You log queries with Discovery Bank and thats where it ends. No one follows up or gets back to you. WRefNo#*** is my reference since January 2021 and still no resolution.
Helpful (0)
Replies (3)0
Replies (3)
Discovery Bank's replyOfficial
15 Mar 2021, 13:50Hi Jacques
I have followed up on your query regarding the interest back date request.
As this was a systems issue which had come from Experian. We will not be able to back date any interest due to you.
Thank you for your patience in dealing with this request.
Should you require any further assistance, please feel free to contact us directly.
Regards
Girshwin
I have followed up on your query regarding the interest back date request.
As this was a systems issue which had come from Experian. We will not be able to back date any interest due to you.
Thank you for your patience in dealing with this request.
Should you require any further assistance, please feel free to contact us directly.
Regards
Girshwin
Discovery Bank's reply15 Mar 2021, 13:50
Official
Hi Jacques
I have followed up on your query regarding the interest back date request.
As this was a systems issue which had come from Experian. We will not be able to back date any interest due to you.
Thank you for your patience in dealing with this request.
Should you require any further assistance, please feel free to contact us directly.
Regards
Girshwin
I have followed up on your query regarding the interest back date request.
As this was a systems issue which had come from Experian. We will not be able to back date any interest due to you.
Thank you for your patience in dealing with this request.
Should you require any further assistance, please feel free to contact us directly.
Regards
Girshwin
JvdH
Jacques van den Heever's updateReviewer Update
15 Mar 2021, 13:54Please give me a call to discuss. You can't back date any interest, but you deducted interest last month from my account. how does this work?
JvdH
Jacques van den Heever's update15 Mar 2021, 13:54
Reviewer Update
Please give me a call to discuss. You can't back date any interest, but you deducted interest last month from my account. how does this work?
JvdH
Jacques van den Heever's updateReviewer Update
15 Mar 2021, 14:00And to top it all off, you just put me back on the lower interest rate despite the fact that I have no debt and that experian made a mistake with my credit score.
JvdH
Jacques van den Heever's update15 Mar 2021, 14:00
Reviewer Update
And to top it all off, you just put me back on the lower interest rate despite the fact that I have no debt and that experian made a mistake with my credit score.