STAY AWAY

Item: Discovery Bank
Rating: 1
Author: Johan G

PLEASE SA, DO NOT FALL FOR THE COMPANY. WORST DECISION I EVER MADE. WORST SERVICE!! TAKES WEEKS TO RESOLVE ISSUES AND STILL NOT RESOLVED. STILL THEY CANT EXPLAINED HOW THEY MANAGED TO SIGN ME UP FOR A BANK ACCOUNT AND KEEPS CHARGING ME BANK FEES AFTER AUTOMATICALLY USING MY VITALITY REWARDS FOR BANK FEES!!

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Replies (1)

Discovery Bank's replyOfficial

22 Jun 2020, 13:33

Hi Johan,

Thank you for bringing this to our attention.

Please pardon me for the delay in getting back to you. We receive an influx of messages via our social media platform (public and private platforms), and do our best to attend to each one as soon as we can.

Our records show that your Discovery Bank account is close.

I sincerely apologise for your past experience with us.

Regards
Nancy

Discovery Bank's reply22 Jun 2020, 13:33

Official