So glad I called before joining - Pathetic Service

I called Discovery Bank for general information on their 24 month fixed deposit and was told they do not give general information on the telephone I need to go and search their website. This is an absolute joke! So as a potential client, wanting to invest or rather join the bank I am told that I cannot obtain information on the products telephonically, they cannot answer my questions , I need to browse through the website. Pathetic