LB
Lwazilwandile B
1 reviews | Active since Oct 2015
31 Dec 2025, 09:20
So disappointing
I have been locked out of my account for days! Cannot access the App, this is so frustrating. I am very disappointed, I have called multiple times trying to get this resolved with no luck
Helpful (0)
Replies (3)0
Replies (3)
Discovery Bank's replyOfficial
31 Dec 2025, 09:37Hi Lwazilwandile,
Thank you for reaching out and sharing your concerns. I completely understand how frustrating this situation must be for you, and I truly appreciate your patience.
I will immediately review your active cases and follow up with the relevant team to ensure this is prioritized. Once I have an update, I’ll get back to you as soon as possible.
Kind regards,
Marusha
Thank you for reaching out and sharing your concerns. I completely understand how frustrating this situation must be for you, and I truly appreciate your patience.
I will immediately review your active cases and follow up with the relevant team to ensure this is prioritized. Once I have an update, I’ll get back to you as soon as possible.
Kind regards,
Marusha
Discovery Bank's reply31 Dec 2025, 09:37
Official
Hi Lwazilwandile,
Thank you for reaching out and sharing your concerns. I completely understand how frustrating this situation must be for you, and I truly appreciate your patience.
I will immediately review your active cases and follow up with the relevant team to ensure this is prioritized. Once I have an update, I’ll get back to you as soon as possible.
Kind regards,
Marusha
Thank you for reaching out and sharing your concerns. I completely understand how frustrating this situation must be for you, and I truly appreciate your patience.
I will immediately review your active cases and follow up with the relevant team to ensure this is prioritized. Once I have an update, I’ll get back to you as soon as possible.
Kind regards,
Marusha
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Lwazilwandile B's updateReviewer Update
02 Jan 2026, 10:58My account is still inactive, at this point I just want my money and move on
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Lwazilwandile B's update02 Jan 2026, 10:58
Reviewer Update
My account is still inactive, at this point I just want my money and move on
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Lwazilwandile B's updateReviewer Update
05 Jan 2026, 09:07This is actually sad because I was warned about a bank without branches. DISCOVERY I WANT MY MONEY TODAY!!!
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Lwazilwandile B's update05 Jan 2026, 09:07
Reviewer Update
This is actually sad because I was warned about a bank without branches. DISCOVERY I WANT MY MONEY TODAY!!!