Slow transactions and poor customer service

Ayanda Mtshali a customer care representitive at Discovery that does not pay attnetion to what is sead. Besideds that Transactions is slow and probably the slowest in South Africa. Im sepose to pay R275 pm for my account and now that i want to close my account with them they load me up a full R380 odd to close my account sending money to Discovery bank can take any where from 24 hours to 48 hours so dont ever expext your money to reflect the next day with a normal payment any time soon. International transactions is even slower and can take up to a week. So my opinion is that Discovery bank my have a good brand name but usles banking perhaps they should rather jist stick to insurance and Medical aid and leave the banking for companys that knows how banking works.