MS
Marvin S

1 reviews | Active since Jul 2019

03 Feb 2024, 20:44

SLOW RESPONSE FROM DISCOVERY BANK

I have contacted Discovery Bank three time for them to assist me with a document that needs to be stamped and returned to me.

Every consultant has NO idea how to assist me and gives me a reference with a promise of processing my request within 24hrs.

It has been 72hrs since my last call and a week since my first interaction.

This is pathetically slow and poor service.

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Replies (1)
Discovery Bank
Discovery Bank's reply06 Feb 2024, 09:36
Official
Hi Marvin

Thank you for reaching out to us.

I am looking into your query and I will revert with feedback.


Regards
Tsholofelo