MS
Marvin S
1 reviews | Active since Jul 2019
03 Feb 2024, 20:44
SLOW RESPONSE FROM DISCOVERY BANK
I have contacted Discovery Bank three time for them to assist me with a document that needs to be stamped and returned to me.
Every consultant has NO idea how to assist me and gives me a reference with a promise of processing my request within 24hrs.
It has been 72hrs since my last call and a week since my first interaction.
This is pathetically slow and poor service.
Helpful (0)
Replies (1)0
Replies (1)Discovery Bank's replyOfficial
06 Feb 2024, 09:36Hi Marvin
Thank you for reaching out to us.
I am looking into your query and I will revert with feedback.
Regards
Tsholofelo
Thank you for reaching out to us.
I am looking into your query and I will revert with feedback.
Regards
Tsholofelo
Discovery Bank's reply06 Feb 2024, 09:36
Official
Hi Marvin
Thank you for reaching out to us.
I am looking into your query and I will revert with feedback.
Regards
Tsholofelo
Thank you for reaching out to us.
I am looking into your query and I will revert with feedback.
Regards
Tsholofelo
