dK
derek K
1 reviews | Active since Dec 2012
19 Aug 2021, 14:07
SICK OF DISCOVERY BANK!!!
Firstly, they were supposed to deliver my credit card this morning before 12 noon. They even confirmed via sms. I went home at 10am and waited for delivery until 1pm!! They never came, or even phoned for courtesy?! They wasted 3 hrs of my time! Secondly Discovery card do not reply to emails?! There is NO excuse for this!! During Covid, a business should reply to emails!!! They expect customers to call, at our own cell phone expense!! I will be moving to another credit card for sure! Discovery customer service is pathetic!!
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Discovery Bank's replyOfficial
19 Aug 2021, 14:53Hi, Derek
Thank you for bringing this matter to our attention. We have arranged urgent delivery on your behalf and our courier team will be in touch to arrange preferred times and date. We apologies for any inconvenience this has caused.
Regards,
Lebohang
Thank you for bringing this matter to our attention. We have arranged urgent delivery on your behalf and our courier team will be in touch to arrange preferred times and date. We apologies for any inconvenience this has caused.
Regards,
Lebohang
Discovery Bank's reply19 Aug 2021, 14:53
Official
Hi, Derek
Thank you for bringing this matter to our attention. We have arranged urgent delivery on your behalf and our courier team will be in touch to arrange preferred times and date. We apologies for any inconvenience this has caused.
Regards,
Lebohang
Thank you for bringing this matter to our attention. We have arranged urgent delivery on your behalf and our courier team will be in touch to arrange preferred times and date. We apologies for any inconvenience this has caused.
Regards,
Lebohang