PG
Pinni G

1 reviews | Active since Jul 2009

25 Nov 2016, 15:32

Shocking service - no feedback as promised

<p>I called on Monday 21/11 and spoke to Masego. Ref: ********** 736 </p> <p>I was promised feedback by herself by 'latest Thursday'. By Friday (today) I had heard nothing from her</p> <p>At 12:15 I called the call centre and spoke to Charlotte and explained this. I told her to look into this and revert urgently and she said she would. I have heard nothing</p> <p> </p> <p>What pathetic service!!! All promises and no action</p>

0
Replies (1)
Discovery Bank
Discovery Bank's reply28 Nov 2016, 09:06
Official

Dear ponchg007

Thank you for your comments and for bringing this matter to our attention..

We sincerely apologize for any inconvenience caused in this matter.

One of our s****ed consultants will be in contact shortly.

Thank you for your patience while we resolve this query.

Your reference number is – ***