Shocking service for a Black Card portfolio

Discovery Vitality Money rewards I purchased 3 vouchers with my available Discovery Miles on 20 January 2023. This was for UCOOK, Netflorist and Nespresso. I have only been able to use the UCOOK voucher as per the SMS and the reference I got via the sms.

For the other 2 vouchers I have had no luck. I have contacted your Call Centre and the voucher numbers were given to me but still does not work. This after contacting Discovery via the Call Centre twice. I logged this complaint last week Monday already and have had no feedback on this!!!! I even sent an email to your complaints department on Tuesday 24 January 2023 (6 days ago) and also still have had no contact from Discovery.

Well done, Discovery your service is pathetic!