Shocking service

Item: Discovery Bank
Rating: 1
Author: Dean B

I lodged a ***** case over 3 weeks ago which has still not been resolved. I've followed up countless time and been promised that someone would call me back. Complete joke. Discovery Bank has been a horrible experience.

Helpful (0)

Replies (2)

Discovery Bank's replyOfficial

01 Aug 2025, 18:36

Hi Dean,

I sincerely apologize for the experience had with us.

I am going to investigate further and provide you with feedback soonest.

Kind Regards,
Onthatile

Discovery Bank's reply01 Aug 2025, 18:36

Official

Hi Dean,

I sincerely apologize for the experience had with us.

I am going to investigate further and provide you with feedback soonest.

Kind Regards,
Onthatile

Discovery Bank's replyOfficial

08 Aug 2025, 07:06

Hi Dean,

Thank you for your patience and understanding while I investigated and escalated your query to the relevant team.

I’ve been advised that you have since received assistance from the appropriate team. Kindly let me know if you need any further support or if there’s anything else I can assist you with.

Kind Regards,
Onthatile

Discovery Bank's reply08 Aug 2025, 07:06

Official