WN
Wayne N
1 reviews | Active since Oct 2019
20 Oct 2019, 08:56
SHOCKING LEVEL OF CUSTOMER SERVICE
nice set-up but extremely flawed, should have done extensive research and testing prior launch. rewards system is extremely flawed and very incorrect. considering the cost of the account and lack of rewards and incentives, it's very disappointing and no value what so ever. tried to get my account closed and after 15 minutes on the line with a consultant named Priyanka the call just gets cut. so not impressed
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Discovery Bank's replyOfficial
29 Oct 2020, 16:51Hi Wayne Sorry if we haven’t answered your query yet. It’s also frustrating for us because we aim to give you the best service. If you still need help, we’d like to fix this. Please resend us the details so we can get back to you quickly. RegardsDiscovery Bank
Discovery Bank's reply29 Oct 2020, 16:51
Official
Hi Wayne Sorry if we haven’t answered your query yet. It’s also frustrating for us because we aim to give you the best service. If you still need help, we’d like to fix this. Please resend us the details so we can get back to you quickly. RegardsDiscovery Bank