Shocking and Disappointing Service

<p>My Credit card got ****** in mid-May. I cancelled my card immediately and then app**** for a new one the following Monday. They then send a card via CCD couriers who accepted a certified copy of my ID and my electricity bill. Then when I used this card at Dischem in Menlyn, the card was declined 3 times in a row. So red faced, I left everything in Dischem and told them something is wrong with their machines and that it is unacceptable. The following day or 2, I received a sms stating my new card need to be delivered, which I ignored because I had my new card. Over that weekend I received another sms on 26 May @ 17:34 stating: The credit card you recently took delivery of has been cancelled due to the pin being incorrect. This is such poor customer service and to date I still do not have a credit card but is still liable for the monthly fees etc. Just because their courier company only accept a GREEN ID Original document and my driver's license is NOT acceptable. LIVID is the word.</p>