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aRTHUR X
1 reviews | Active since Aug 2009
24 May 2021, 14:36
Shameless Discovery Bank
Discovery Bank is a jerk for charging me an R500 account fee when I haven't used my savings account in 5 months and have sent reminders to the bank to terminate my account, but nothing has been done.
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Replies (2)
Discovery Bank's replyOfficial
24 May 2021, 15:27Hi, Arthur
Thank you for bringing this query to our attention. Your monthly fee on the account is R90.00 per month not R500.00. fees are being charged whether account is used or not. your fees have accumulated in the month’s account has been opened. should you need further assistance you can reach us on ***24hours 7days a week.
Regards,
Lebohang.
Thank you for bringing this query to our attention. Your monthly fee on the account is R90.00 per month not R500.00. fees are being charged whether account is used or not. your fees have accumulated in the month’s account has been opened. should you need further assistance you can reach us on ***24hours 7days a week.
Regards,
Lebohang.
Discovery Bank's reply24 May 2021, 15:27
Official
Hi, Arthur
Thank you for bringing this query to our attention. Your monthly fee on the account is R90.00 per month not R500.00. fees are being charged whether account is used or not. your fees have accumulated in the month’s account has been opened. should you need further assistance you can reach us on ***24hours 7days a week.
Regards,
Lebohang.
Thank you for bringing this query to our attention. Your monthly fee on the account is R90.00 per month not R500.00. fees are being charged whether account is used or not. your fees have accumulated in the month’s account has been opened. should you need further assistance you can reach us on ***24hours 7days a week.
Regards,
Lebohang.
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aRTHUR X's updateReviewer Update
24 May 2021, 15:35Greetings, Lebohang. Why should I pay Discovery Bank for service charges that date back to December 2020 when I requested that you close my account in November when my card was due to expire?
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aRTHUR X's update24 May 2021, 15:35
Reviewer Update
Greetings, Lebohang. Why should I pay Discovery Bank for service charges that date back to December 2020 when I requested that you close my account in November when my card was due to expire?