JZ
Joseph Z
1 reviews | Active since Jul 2020
02 Jul 2020, 14:36
Services is pathetic.
I have been struggling since 12/06/202 to have my cell number and email change. I have spoken to six different agents and the all told me the same story "will escalate to OTP to do the changes and I will get a call from them.Today I have contact them again and got the same feedback. These are the people I have spoken to:Deneo; Petronella; Wendy; Bafana; Dean and Kia.
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Replies (2)JZ
Joseph Z's updateReviewer Update
09 Jul 2020, 14:25Hi, thanks for your feedback. Investigating is not solving my problem. First fix my problem and then investigate what went wrong.
JZ
Joseph Z's update09 Jul 2020, 14:25
Reviewer Update
Hi, thanks for your feedback. Investigating is not solving my problem. First fix my problem and then investigate what went wrong.
JZ
Joseph Z's updateReviewer Update
22 Jul 2020, 13:03Hi,my problem is still not resolved.I still get the same sms message ."The ID number you provided doesn't match what we have on record for this cell number". Let someone from the amazing Discovery Bank contact me.
JZ
Joseph Z's update22 Jul 2020, 13:03
Reviewer Update
Hi,my problem is still not resolved.I still get the same sms message ."The ID number you provided doesn't match what we have on record for this cell number". Let someone from the amazing Discovery Bank contact me.