TM
Terri M
1 reviews | Active since Oct 2017
24 Jan 2020, 10:29
Services are disgusting as usual
i received the attached e mail about my vitality money expiring. I mailed the services e mail addres asking for someone to call me and received the attached.
This is not service this is disgusting and hoping clients wont want to call and will in turn lose virtality money because the bank services is to lazy to call the client.
Discovery bank has not gotten better since they opened they have just become a lot worse where services is concerned.
Why must i lose benefits because the bank services dont want call me and speak with me?
Helpful (0)
Replies (3)0
Replies (3)TM
Terri M's updateReviewer Update
24 Jan 2020, 10:32I forgot to add the attachement please tell me how i can do this thanks
TM
Terri M's update24 Jan 2020, 10:32
Reviewer Update
I forgot to add the attachement please tell me how i can do this thanks
TM
Terri M's updateReviewer Update
24 Jan 2020, 12:36I am still trying to attached the mails i rceived?????????
This is the one reply i received
| Hello |
| Thanks for getting in touch. This is an automated response, as we're unfortunately not responding to queries by email at the moment. Did you know that we have a frequently asked questions page under the Bank menu option on the Discovery website? We update this regularly with questions that arise, so please check it out and see if we have answered your questions there. If you're already a Bank client, be sure to log into your profile on the Discovery website to unlock even more FAQs and tips. You can also check the Discovery website for more information on: · Dynamic Discounts and other Vitality Money Rewards · Vitality Money Tools and Goals · How to make payments with Discovery Pay · How to move your old Discovery Card to Discovery Bank · Tips on how to get the most out of your Discovery Bank accounts If you can't find what you're looking for there or have an urgent query, please call us on ***(BANK). |
Wjy should i be calling the service with this bank is disgusting
This is the one reply i received
| Hello |
| Thanks for getting in touch. This is an automated response, as we're unfortunately not responding to queries by email at the moment. Did you know that we have a frequently asked questions page under the Bank menu option on the Discovery website? We update this regularly with questions that arise, so please check it out and see if we have answered your questions there. If you're already a Bank client, be sure to log into your profile on the Discovery website to unlock even more FAQs and tips. You can also check the Discovery website for more information on: · Dynamic Discounts and other Vitality Money Rewards · Vitality Money Tools and Goals · How to make payments with Discovery Pay · How to move your old Discovery Card to Discovery Bank · Tips on how to get the most out of your Discovery Bank accounts If you can't find what you're looking for there or have an urgent query, please call us on ***(BANK). |
Wjy should i be calling the service with this bank is disgusting
TM
Terri M's update24 Jan 2020, 12:36
Reviewer Update
I am still trying to attached the mails i rceived?????????
This is the one reply i received
| Hello |
| Thanks for getting in touch. This is an automated response, as we're unfortunately not responding to queries by email at the moment. Did you know that we have a frequently asked questions page under the Bank menu option on the Discovery website? We update this regularly with questions that arise, so please check it out and see if we have answered your questions there. If you're already a Bank client, be sure to log into your profile on the Discovery website to unlock even more FAQs and tips. You can also check the Discovery website for more information on: · Dynamic Discounts and other Vitality Money Rewards · Vitality Money Tools and Goals · How to make payments with Discovery Pay · How to move your old Discovery Card to Discovery Bank · Tips on how to get the most out of your Discovery Bank accounts If you can't find what you're looking for there or have an urgent query, please call us on ***(BANK). |
Wjy should i be calling the service with this bank is disgusting
This is the one reply i received
| Hello |
| Thanks for getting in touch. This is an automated response, as we're unfortunately not responding to queries by email at the moment. Did you know that we have a frequently asked questions page under the Bank menu option on the Discovery website? We update this regularly with questions that arise, so please check it out and see if we have answered your questions there. If you're already a Bank client, be sure to log into your profile on the Discovery website to unlock even more FAQs and tips. You can also check the Discovery website for more information on: · Dynamic Discounts and other Vitality Money Rewards · Vitality Money Tools and Goals · How to make payments with Discovery Pay · How to move your old Discovery Card to Discovery Bank · Tips on how to get the most out of your Discovery Bank accounts If you can't find what you're looking for there or have an urgent query, please call us on ***(BANK). |
Wjy should i be calling the service with this bank is disgusting
TM
Terri M's updateReviewer Update
05 Feb 2020, 11:02I am still waiting fo rsomeone to contact me this is now almost 2 weeks down the line and still no resolution
I need to know what papaerwork to upload it has nothing to do with discovery where my savings is or what it is since it is not with them my car insurance is with them they should have those details i do not need funeral policy or anything else from them so it has nothing to do with them where or what paperwork i have to upload
WHAT DO YOU WANT???????????
I need to know what papaerwork to upload it has nothing to do with discovery where my savings is or what it is since it is not with them my car insurance is with them they should have those details i do not need funeral policy or anything else from them so it has nothing to do with them where or what paperwork i have to upload
WHAT DO YOU WANT???????????
TM
Terri M's update05 Feb 2020, 11:02
Reviewer Update
I am still waiting fo rsomeone to contact me this is now almost 2 weeks down the line and still no resolution
I need to know what papaerwork to upload it has nothing to do with discovery where my savings is or what it is since it is not with them my car insurance is with them they should have those details i do not need funeral policy or anything else from them so it has nothing to do with them where or what paperwork i have to upload
WHAT DO YOU WANT???????????
I need to know what papaerwork to upload it has nothing to do with discovery where my savings is or what it is since it is not with them my car insurance is with them they should have those details i do not need funeral policy or anything else from them so it has nothing to do with them where or what paperwork i have to upload
WHAT DO YOU WANT???????????