service received -

<div>I am extremely unhappy with the service i have received from Discovery Bank, The ***** DEPARTMENT IS SO *********** THEIR CUSTOMERS SERVICE IS POOR, YOU CAN LITERALLY HEAR THEM EAT, COUGH SPEAKING WITH THEIR COLLEAGUES WHILEA ON THE PHONE WITH YOU. THEY DONT TAKE THEIR CUSTOMERS SERIOUSLY OR AS A PRIORITY. I LODGED MY ***** CASE IN DECEMBER TILL TO DAY ITS STILL BEING EXCALATED. THE PERSON IN CHARGE OF MY CASE SIMPHIWE WILL NEVER RETURN WITH FEEDBACK TO ME UNLESS I CALL NUMEROUS TIMES!!! THE ONLY THING THEY WILL SAY IS THAT THEY WILL EXCALATE!! I FEEL LIKE IF THIS WAS ANOTHER BANK A ***** CASE WOULD NOT TAKE A WHOLE MONTJ TO BE ATTENDWD TO AND THEY CONTINUE BLAMING THE OTHER BANK FOR NOT PROVIDING FEEDBACK.I WOULD NEVER RECOMMEND ANYBODY TO USE DISCOVERY BANK AS A BANK!!</div>