AD
Avril D

1 reviews | Active since Dec 2016

13 Dec 2016, 11:02

Service delivery of new card sucks

<p>Discovery and their courier company SAY they have tried to contact me 14 times since mid November to arrange delivery of my new card, ols one expired 30 Nov.</p> <p>I have no missed calls on my cell. I have had no messages left from them at work. I have no e mails from them. HOW HAVE THEY TRIED TO CONTACT ME 14 TIMES.</p> <p>Its now Dec 12 and I was promised delivery yesterday, still no card.</p> <p>I called again today and after hanging on for over 20 minutes I was told that I arranged with teh courier to deliver tomorrow. A DOWNRIGHT LIE RECOREDED ON THEIR SYSTEM.</p> <p>DISCOVERY AND CCD COURIERS YOUR SERVICE REALLY SUCKS.......</p>

0
Replies (1)
Discovery Bank
Discovery Bank's reply13 Dec 2016, 15:03
Official

Dear chahiri

Thank you for your comments and for bringing this matter to our attention.

We sincerely apologize for any inconvenience caused in this matter.

Thank you for your patience while we resolve this query.

Your reference number is – ***